Reviews on Roomly
Reviews on Roomly come only from guests who completed a stay — one review per booking, editable for 48 hours after posting.
Questions and answers
Who can leave a review on Roomly?
Only a guest who has completed a stay. A booking becomes eligible for a review after its check-out date has passed, so every review on Roomly comes from someone who actually stayed.
How many reviews can I leave?
One per booking. If you stay at the same property twice, each stay can be reviewed separately.
Can I edit or change my review?
Yes, for 48 hours after you post it. After that the review is fixed.
Where do the star ratings on a listing come from?
A shortlet’s rating is the average of the reviews guests have left for it, shown alongside the number of reviews.
A listing with no reviews yet simply shows no rating — Roomly does not display an estimated or placeholder score.
Can a host delete a bad review?
No. Hosts can read the reviews their properties receive in the Roomly dashboard, but they cannot remove them.